Privacy policy.

Title: SMS Communication Privacy Addendum
Effective Date: 4/30/2026

Eastern Equipment Services LLS (“EES”, “we”, “us”) may offer SMS/text messaging as a communication option for customers and patients who voluntarily opt in.

Information We Collect

When you opt in to receive SMS/text messages, we may collect:

  • Your name (if provided)

  • Your mobile phone number

  • Your email address (if provided)

  • Message content you send or receive

  • Communication preferences (opt-in/opt-out status)

  • Basic messaging data such as timestamps and delivery confirmations

How We Collect Information

We collect information when you:

  • Submit forms on our website that include a phone number

  • Request information or services

  • Communicate with us by phone, email, or text

  • Provide written, electronic, or verbal consent to receive SMS messages

Data Retention: We retain your information for as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring, and message frequency may vary.

Contact Eastern Equipment Services LLC at (609) 365-1724 or email office@easternequipmentservices.com for assistance. You may also text HELP for support. To opt out of messages, text STOP .

How We Use Information

SMS/text messaging is used for legitimate business purposes including:

  • Customer communication

  • Appointment reminders and scheduling

  • Service updates

  • Billing or account-related notifications

Information Sharing

We do not sell, rent, or share personal information with third parties for marketing or promotional purposes.

We are committed to protecting your privacy. Your data will not be transferred to external organizations under any circumstances. We have implemented strict measures to prevent unauthorized sharing of your information, including restricting access to authorized personnel, monitoring data handling practices, and using secure storage and processing methods.

Information may only be shared if required by law or legal process to protect the rights, safety, or property of EES or others.

Opt-Out

You can opt out of the SMS list at any time by texting, emailing, or replying STOP to office@easternequipmentservices.com or (609) 365-1724. After unsubscribing, we will remove your number from our list within 24 hours. You will receive one final text message to confirm you have unsubscribed.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Eastern Equipment Services LLC will not sell, rent, or share the collected mobile numbers.